Reactivation of Lapsed Customers

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Shop Owner: “We don’t market to lapsed customers – they have already left us.”

Wait, what?

Did you know:

     3 out of 4 left you for reasons you can overcome?

     Only 1 in 7 left for service issues?


You can reactivate lapsed customers.

Can we at least agree that adding hundreds of active customers from your lapsed customers would make the bottom line stronger?

If that matters most, then let’s get them back in your shop.

We use two programs to bring them back.

  1. Lapsed Segment in Service Reminders (monthly program)
  2. Customer Growth Card (annual program)

Customer Growth Card ROI

more insights

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